Terms & Conditions
Welcome to Pawd Haus Co.! By accessing or purchasing from our website, you agree to the following terms and conditions:
Products & Pricing
At Pawd Haus Co., we take pride in offering high-quality physical and digital products created with care, originality, and attention to detail. Every effort is made to display product descriptions, colors, and images accurately; however, variations may occur due to differences in screen settings, lighting, and the print-on-demand production process.
All products are made-to-order, meaning they are produced individually when your order is placed. As a result, minor variations in color tone, placement, or print finish may occur. These are considered normal and are not classified as defects.
Availability & Modifications
All products are subject to availability. We reserve the right to modify, discontinue, or update any product at any time without prior notice. If a product becomes unavailable after you place an order, you will be notified and issued a full refund.
Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices may change without notice to reflect adjustments in materials, production, or shipping costs. The price charged at checkout is the final sale price at the time of your order.
Sales, Discounts & Promotions
Occasional promotions, coupon codes, and discounts may be offered. These are time-limited and cannot be applied to past or future purchases outside the stated promotional period. We reserve the right to modify or end promotions at any time without notice.
Errors & Corrections
In the rare event that a product is listed with an incorrect price, image, or description due to typographical, system, or supplier error, Pawd Haus Co. reserves the right to cancel or refuse any orders placed for that item, even if payment has already been processed. Should this occur, a full refund will be issued to your original payment method.
By purchasing from Pawd Haus Co., you acknowledge that you understand and agree to these terms regarding product variations, pricing, and availability.
Orders & Payments
By placing an order through Pawd Haus Co., you agree that all information provided during checkout is accurate, complete, and up to date. Orders are processed once full payment has been received.
Order Processing
All physical products are made-to-order through trusted print partners. Processing typically takes 2–5 business days, but may vary based on order volume, holidays, or production schedules. Once an order has been submitted, changes or cancellations may not be possible due to the custom nature of our products.
Payment Methods
We accept secure payments through major credit and debit cards, PayPal, and other approved payment gateways provided by Squarespace and its partners. All transactions are encrypted and processed through secure third-party systems. Pawd Haus Co. does not store or have access to your full payment details.
Sales Tax
Applicable sales tax is automatically calculated and collected at checkout based on your shipping address and current state or local tax laws.
Order Confirmation & Communication
After you place your order, you will receive a confirmation email summarizing your purchase details. Please review this confirmation carefully. If you notice any errors, contact us immediately using the Contact Form on our Contact Page.
Cancellations
Due to the made-to-order nature of our products, orders cannot be canceled once they have entered production. If you need to make a change, please reach out within 12 hours of purchase, and we will do our best to accommodate your request before processing begins.
Fraud Prevention & Right to Refuse Service
Pawd Haus Co. reserves the right to cancel or refuse any order suspected of fraud, unauthorized activity, or misuse of discounts or promotional codes. In such cases, any charges will be fully refunded to the original payment method.
By completing your purchase, you acknowledge that you have read and agree to Pawd Haus Co.’s Terms & Conditions, including policies related to product availability, pricing, shipping, and returns.
Shipping & Delivery
All physical products from Pawd Haus Co. are made-to-order and shipped directly from our trusted print partners. We strive to ensure every order arrives safely, accurately, and within a reasonable timeframe.
Processing Time
Orders are typically processed and sent to production within 2–5 business days after payment is received. During holidays, promotional events, or periods of high order volume, processing may take slightly longer.
Shipping Timeframes
Domestic shipping within the United States generally takes 5–10 business days, depending on your location and the print facility used. Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, or customs clearance (for international orders).
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking number to activate.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. Pawd Haus Co. is not liable for delays, lost packages, or additional fees resulting from incorrect or incomplete addresses. If an item is returned due to an incorrect address, the customer may be responsible for reshipping costs.
Lost, Stolen, or Damaged Packages
Once an order has been marked as delivered by the carrier, Pawd Haus Co. is not responsible for lost or stolen packages. If your item arrives damaged, please contact us through the Contact Form on our Contact Page within 7 days of delivery and include clear photos of the item and packaging. We will work with our production partner to resolve the issue or issue a replacement when applicable.
International Shipping
At this time, we primarily ship within the United States. If international shipping becomes available, customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.
Delivery Delays
Delivery dates are estimates and not guaranteed. Pawd Haus Co. cannot be held responsible for shipping delays caused by the carrier, natural disasters, or other events beyond our control.
By placing an order with Pawd Haus Co., you acknowledge and agree to these shipping and delivery term
Returns, Exchanges & Refunds
At Pawd Haus Co., every product is made-to-order with care and attention to detail. Because each item is custom produced at the time of purchase, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.
Eligibility for Returns or Replacements
If your order arrives damaged, misprinted, or contains the wrong item, please contact us using the Contact Form on our Contact Page within 7 days of delivery. Include your order number, a brief description of the issue, and clear photos of the item and packaging.
After reviewing your request, we will work with our print partner to issue a replacement or refund as appropriate. Requests received after the 7-day window may not be eligible for resolution.
Non-Returnable Items
The following items are final sale and not eligible for return, refund, or exchange:
Digital downloads or printable files
Customized or personalized items
Items returned without prior approval
Items damaged due to misuse, accident, or neglect after delivery
Refunds
Approved refunds will be issued to the original payment method used at checkout. Refunds typically appear within 5–10 business days, depending on your financial institution. Shipping fees are non-refundable unless the error originated with Pawd Haus Co. or our print partner.
Replacements
If a replacement is approved, it will be sent using the same shipping method originally selected. Replacement production times are subject to the same 2–5 business day processing period.
Cancellations
Because all products are made-to-order, cancellations cannot be guaranteed once an order enters production. If you need to request a cancellation, contact us within one (1) hour of purchase, and we’ll make every effort to accommodate the request.
By purchasing from Pawd Haus Co., you acknowledge and agree to these policies regarding returns, replacements, and refunds.
Intellectual Property Rights
All content on this website, including but not limited to artwork, illustrations, designs, graphics, logos, product images, mockups, descriptions, digital downloads, templates, and layouts (“Content”), is the exclusive property of Pawd Haus Co. unless otherwise stated. All rights are reserved.
You are strictly prohibited from reproducing, distributing, modifying, creating derivative works from, publicly displaying, or otherwise using any Content from this website, Etsy shop, or associated social media platforms without prior written consent from Pawd Haus Co.
All Pawd Haus Co. Content is protected by United States and international copyright, trademark, and intellectual property laws. Any unauthorized use — including but not limited to reproduction, resale, distribution, or claiming ownership of our designs, digital files, or printed products constitutes copyright infringement and will result in legal action to the fullest extent permitted by law.
Digital products and downloadable files are licensed for personal use only. They may not be shared, redistributed, altered, or resold in any form — physical or digital. This includes using Pawd Haus Co. designs for print-on-demand services, commercial resale, or inclusion in other digital products, even if modified.
We actively monitor and enforce our intellectual property rights across all online platforms, including Squarespace, Etsy, and social media marketplaces.
For any questions, licensing requests, or permission inquiries, please use the Contact Form located on our Contact Page
Digital Product License
All digital products and downloadable files available through Pawd Haus Co. are protected by copyright and are licensed, not sold, to the purchaser. By purchasing or downloading any digital product from this website, you are agreeing to the terms of this limited-use license.
Permitted Use
You may:
Use the file(s) for your own personal use only.
Print items for yourself or as a personal gift for one individual.
Use our digital files to create personal, non-commercial projects such as decor, stationery, or crafting.
Prohibited Use
You may not:
Resell, share, copy, redistribute, or gift the digital files to others.
Upload or sell our designs on any print-on-demand service (such as Printify, Redbubble, Zazzle, or Teespring).
Claim the design, artwork, or any modified version as your own.
Use the files or printed products for commercial resale, marketing, or inclusion in any product or template for sale.
Convert, trace, or alter the graphics for resale as clipart, vectors, or digital resources.
Violations of this license will be considered copyright infringement and may result in legal action and financial penalties.
If you are interested in commercial licensing or collaboration opportunities, please contact Pawd Haus Co. using the Contact Form on our Contact Page.
Limitation of Liability
To the fullest extent permitted by law, Pawd Haus Co., its owners, employees, affiliates, partners, and vendors shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to the use of this website, its products, or its services.
This includes, but is not limited to:
Delays in production or delivery beyond our control.
Loss, theft, or damage occurring during transit.
Technical issues such as website errors, downtime, or payment processing failures.
Misuse, alteration, or improper care of any product purchased.
Any differences in color, appearance, or quality resulting from display variations or the print-on-demand process.
Loss of data, revenue, or business opportunities resulting from the use of our products or website.
All products, whether digital or physical, are provided “as is” and without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event shall Pawd Haus Co.’s total liability exceed the total amount paid by the customer for the specific order giving rise to the claim.
By accessing this website or purchasing from Pawd Haus Co., you agree that your sole and exclusive remedy for any dissatisfaction, issue, or dispute is limited to the correction of the error, replacement of the product, or refund as outlined in our Returns, Exchanges & Refunds Policy.
Governing Law & Dispute Resolution
These Terms & Conditions and any disputes, claims, or legal actions arising out of or relating to the use of this website, its products, or services shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions.
You agree that any dispute or claim between you and Pawd Haus Co. shall first be addressed through good faith informal communication using the Contact Form on our Contact Page in an effort to reach a fair resolution.
If an informal resolution cannot be achieved, both parties agree that any claim or controversy shall be resolved exclusively through binding arbitration conducted in Bossier Parish, Louisiana, or another mutually agreed-upon location, in accordance with the rules of the American Arbitration Association (AAA).
Each party shall bear its own costs associated with arbitration, except as otherwise provided by law. The decision of the arbitrator shall be final and binding, and judgment on the arbitration award may be entered in any court having jurisdiction.
You further agree that any legal action arising from your use of this site or purchase of our products must be filed within one (1) year after the cause of action accrues, or such claim shall be permanently barred.
By using this website and purchasing products from Pawd Haus Co., you acknowledge and agree to the exclusive jurisdiction of the state and federal courts located in Bossier Parish, Louisiana, for any matter not subject to arbitration.